Shipping & Returns
All products are made to order. Most items are produced and ship within 5-10 business days. On average we've found it to take around 7 days.
Unfortunately we are not able to offer custom gift packaging at this time - all orders marked as gifts will not display prices in the packing slip.
All orders over $50 ship free!
United States: $3.99 for the first item, and $1.25 for each additional item
International: $6.99 for the first item, and $1.25 for each additional item
- United States: 3-6 business days from ship date
- Canada: 6-12 business days from ship date
- Europe: 6-12 business days from ship date
- Worldwide: 12-15 business days from ship date
International (non US) shipments may incur customs fees. Buyers are responsible for any customs and import taxes that may apply. Frash Designs is not responsible for delays due to customs.
Please contact us immediately if you encounter a problem with a lost item, or if your item is taking longer than expected.
RETURNS & EXCHANGES
If you're unhappy with your purchase and wish to return, please contact us at firstname.lastname@example.org with your order number, a photo of the product you received, and the reason you're not happy with it.
We will follow up with you as soon as possible and advise next steps.
- Items will be accepted only if requested within 30 days of purchasing
- Items must be returned as new with the original packaging, including tags
- Items that are damaged, soiled or altered may not be accepted and may be sent back to the customer
- Return shipping costs are the responsibility of the customer and are non-refundable
Refunds (If Applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please check sizing before ordering - many of the items on this site are unisex sizing. Please also note that products may vary slightly - this is common.